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Italy Adagio
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  • HOME
  • ABOUT
    • BASIC DETAILS
    • HOW WE DO IT
    • ABOUT US
    • TESTIMONIALS
  • SLIDESHOW
  • FAQ & POLICIES
    • FAQ
    • POLICIES
    • YOUR PRIVACY
  • CONTACT
    • REQUEST MORE INFORMATION
    • REGISTER

FAQ

HOW LONG HAVE YOU BEEN IN THE ITALIAN TRAVEL BUSINESS?
We've been in business continuously since 1983. In January 1984 we incorporated as "Tour Italy, Inc.", and from 1989 until this year we did business as (dba) "Italy Adagio". As of this year (2019) we are doing business as "Roam in Italy".
WHAT DO YOU DO?
We plan your ideal Italian travel experience., based on your Italy vision, your budget, and the number of days available to you.

Your Itinerary – We build your day-by-day itinerary based on where you want to go, what you want to see, and what you want to do. And based on over three decades of planning (and leading) tours throughout Italy, we know how much time to spend in each locale plus how to get the most from your Italian experience.

Recommendations – We recommend the best-situated and most comfortable accommodations in your budget range; the most efficient ways to see, do, and fully enjoy your "must see and do" list; fabulous little-known and off-the-beaten-path treasures; the finest local guides; in-Italy transportation that best suits your itinerary needs and your comfort level; and more...

Reservations – We will give you detailed written information that will enable you to make your various in-Italy reservations easily and quickly. However,  if you prefer, we will be glad to handle reservations for you. (If we make reservations on your behalf, there is a separate, additional fee of $20 per reservation. To see a full explanation of our fees on our home page, click here.)
WHAT IS THE PROCESS FOR YOUR FULL ITINERARY PLANNING?
Part I – We learn your interests (art? adventure? the people? food & wine? etc.), what things you specifically want to see and do, and your preferred style(s) of travel.
1 – A preliminary, get-acquainted phone call – anywhere from 5 minutes to a half hour – at your convenience.
2 – When you sign up for our Full Itinerary Planning service, you will receive our specially prepared Questionnaire, which will help us get a fuller picture of your interests and preferences, "must-haves", "must-not-haves", travel goals/vision, and budget.
3 – When you complete the Questionnaire, you return it to us.

Part II – We provide you with the Information.

4 – A few days after you return the completed questionnaire to us, we will send you an email with your custom-made day-by-day itinerary. Here is what it will include.
  • At least one structured activity or event per day, based on what we've learned from your Questionnaire responses, speaking with you, and our goal to help ensure you the most wonderful, rewarding Italian experience possible.
  • Recommendations for accommodations, restaurants, local wineries, museum passes (with "no waiting in line" privileges), guides, in-Italy transportation, activities related to your interests
  • Insider suggestions for special events that we think you may enjoy, such as...
    • a private after-hours (quiet, no crowds, take your time) visit at the Vatican Museums, highlighted by Michelangelo's magnificent Ceiling in the Sistine Chapel
    • a get-to-know-your-host(s) dinner in a private home
    • a private cooking class on Lake Como
    • a private boat excursion along the awe-inspiring Amalfi Coast or around the Isle of Capri
    • an exclusive piano recital in the Renaissance-Palazzo home of a distinguished pianist who has performed on four continents
    • a private demonstration of the fine art of glass blowing by some of the foremost Venetian artisans
    • a sunrise hot-air balloon ride over the Tuscan countryside
    • visits to exquisite private gardens and villas
    • and much more
  • A complete list of the websites, email addresses, and phone numbers for recommended hotels, restaurants, events, guides, etc.
  • Our personally prepared Information Sheets, including...
    • Seasonal Wardrobe Suggestions
    • What to Bring (and What Not to Bring)
    • How to Pack
    • Suggestions for Safer, More Comfortable Air Travel
    • Euros and You
    • Using Your Smartphone, Tablet, & Laptop in Italy
    • The Italian Connection – Using Your Electrical Appliances in Italy
    • and more
5 – After you go over the itinerary, you can approve it or send it back with comments on how to better tailor it to your travel vision.
6 – If necessary, we'll prepare and send you a revised itinerary addressing your comments.
DO YOU EVER DO GROUP TOURS?
Yes. Since our founding we've done close to 60 group tours in Italy, about 20% of them private. Group tours were, in fact, our primary focus. Today, though, we are happy to do group tours on request for affinity groups. Some examples: families, business associates, artists, members of a faith community, fellow school alumni, or simply folks who enjoy doing things together. Interested? Contact us.
DO YOU PLAN OR LEAD TRIPS TO COUNTRIES OTHER THAN ITALY?
No. We stick to what we love, know, and do best – Italy! This is one of the reasons so many guests return to us time and again.
DO YOU HELP WITH AIR RESERVATIONS?
No. We recommend that you make air reservations online or with a travel agent.
WHEN SHOULD WE START PLANNING MY/OUR TRIP TO ITALY?
We suggest that you contact us as far in advance as possible so that you’ll have the best choices of hotels that are just right for you, the best activity reservations, and the best guides. Most of our travelers start planning 6-12 months in advance.
WHAT FORMS OF PAYMMENT DO YOU ACCEPT?
We accept payment by personal check, bank check, certified check or – through PayPal – by credit card, debit card, or your PayPal account. (Please note: Our fees are calculated without factoring in what PayPal may charge us when you use your credit or debit card through them – normally about 3%. If you do want to use PayPal, you are responsible for those charges. If we are charged for that, we will add those expenses to your final invoice.)
WHAT HAPPENS IF I HAVE TO CANCEL MY ITINERARY PLANNING OR WITHDRAW FROM A TOUR IN-PROGRESS?
Our Cancellation policy can be found in our Policies statement. Click here to access.
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updated January 9, 2022
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updated January 9, 2022